Service
On-Site Support
Physical presence at your premises for personalized support and effective interventions.
Challenges you face
Hardware interventions impossible remotely
Need for proximity with users
On-site installations and configurations
Lack of IT practice standardization
Complex coordination with external providers
What we do
On-site presence according to a defined schedule
Direct user reception and assistance
Incident, request, and change management
IT onboarding for new employees
Hardware installation and configuration
Coordination with other stakeholders
Inventory and asset management
Monitoring and improvement recommendations
What you get
- Dedicated contact: A point of contact who knows your environment.
- Visit reports: Summary of interventions after each visit.
- Asset management: Up-to-date inventory and hardware tracking.
- Recommendations: Continuous improvement proposals.
Case studies
Weekly presence
One day per week at an 80-workstation client for support and projects.
Multi-site deployment
Installation and configuration of new offices for a growing company.
Frequently Asked Questions
Ready to improve your IT?
Let's discuss your needs and define the best approach together.
